Reference

What You Agree to When You Use bdp0p

These terms set out the rules between you and bdp0p — what you can do on this platform, how your account works, and what happens if something goes wrong.

Applies to all account holdersWallet rules: bKash, Nagad, RocketEligibility depends on local lawAccount access and conduct rulesBangladesh-region applicability
bdp0p What You Agree to When You Use bdp0p
HOW WE PROTECT YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

Your account with bdp0p is secured at the access layer — login requires OTP verification through the mobile number you registered, so no one can enter your account without your device. We store account data only for as long as it is needed to operate your wallet and comply with our obligations. You have the right to request a copy of the data we hold on you, or to ask us to close your account and delete your profile, by contacting our support team in writing.

OTP Login Verification

Every login triggers a one-time password to your registered mobile number. If you receive an OTP you did not request, change your account password immediately and contact support.

Wallet Transaction Records

All bKash, Nagad, and Rocket transactions are logged against your account. You can view your full transaction history from the wallet section of your account dashboard at any time.

Data Retention Policy

We keep your account and transaction data for the period required under applicable rules. Once that period ends and your account is closed, personal data is deleted unless a legal obligation requires otherwise.

Right to Request Changes

You can request a correction to your account details or ask for your account to be closed by contacting support in writing. We process those requests in line with our obligations under applicable law.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these terms mean, how a clause affects your account, or how to request a change to your account status — our support team handles all of it. You can reach us through the channels below. For wallet-related queries tied to a specific bKash, Nagad, or Rocket transaction, include your transaction reference so we can trace it quickly.

Live Chat Available directly from your account dashboard. Fastest path for questions about account status, wallet rules, or what a specific clause means for your situation.
Email Support Send detailed terms queries to our support address. We respond in order of receipt and aim to address each point specifically rather than sending a template reply.
Help Centre Our help section covers the most common terms questions — account suspension, wallet limits, eligibility, and how to request account closure or data changes.

Common Questions About Our Terms and Conditions

These are the questions we get most often about how our terms work in practice — particularly around accounts, wallet use, and eligibility in Bangladesh.

These terms apply to every person who opens and uses an account on bdp0p. Access is conditional on meeting eligibility requirements under your local law and the rules of your region.

We update the terms when platform or regulatory requirements change. The updated version is posted on this page. Your continued use of the account after an update means you accept the revised terms.

If your account is suspended, pending wallet balances are reviewed under our standard account process. Contact support with your transaction reference for bKash, Nagad, or Rocket queries during a suspension.

Contact our support team in writing to request account closure. Once closed, your personal data is deleted after the retention period required by applicable rules — we do not keep it indefinitely.

Raise it with our support team first — most issues get resolved at that stage. If you disagree with a revision to the terms, you are entitled to close your account rather than accept the update.

Yes. Your wallet provider's own terms apply alongside ours. bdp0p does not override bKash, Nagad, or Rocket policies — both sets of terms govern the transaction from their respective sides.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.